Important Warning About IRS Notice CP53E and Fraudulent Look-Alike Letters
The IRS recently introduced a new notice called CP53E as part of the government’s ongoing transition away from paper checks and toward electronic payments and direct deposits. This notice informs the taxpayer that the IRS was unable to deposit their refund and asks for you to provide banking information. Unfortunately, this new notice has already created significant confusion for taxpayers and tax professionals alike.
More than one million CP53E notices have reportedly been issued, and many taxpayers appear to have received the notice in error. In some cases, taxpayers who actually owed money to the IRS received the notice. In other situations, taxpayers who elected to apply their refunds to 2026 estimated taxes also received the letter unexpectedly. As a result, many individuals are understandably concerned and uncertain about whether the notice is legitimate or whether action is required.
Adding to the confusion, scammers have quickly taken advantage of the situation. Fraudsters are mailing fake look-alike letters designed to resemble official IRS notices. Many of these fraudulent notices contain QR codes directing taxpayers to fake websites where criminals attempt to steal banking information, Social Security numbers, and other sensitive personal data. Taxpayers should be extremely cautious. The IRS generally does not request sensitive financial information through QR codes or unsolicited links.
If you receive a CP53E notice — or any unexpected IRS correspondence — please do not respond immediately, scan any QR code, or provide banking information to anyone. Instead, forward the notice directly to our office so we can review it for legitimacy and determine whether any action is actually necessary. In many cases, no action may be required at all. Taking a few extra minutes to verify a notice can help protect you from identity theft and financial fraud.
As part of my volunteer work with the IRS Taxpayer Advocacy Panel (TAP), I am actively working with the IRS on concerns surrounding this notice. TAP is an independent federal advisory committee that works directly with the IRS to improve taxpayer communications and resolve systemic problems affecting taxpayers nationwide. We are aware of the confusion surrounding Notice CP53E and are advocating for improvements to help protect taxpayers and reduce unnecessary anxiety.
If you receive any IRS notice that seems unusual or concerning, please contact our office before taking any action. We are here to help you navigate these issues safely and accurately.
Sandra G. Johnson, CPA, EA, CFE